Job Description

Responsibilities:

• Moderating and administrating social network platforms & forums;
• Organizing contests and events for players, including but not limited to: Community streams, Social Media contests, joining Influencer streams, live Q&A, etc.
• Creating & maintaining a team of Moderators to cover all platforms;
• Building and empowering external communities, actively reaching out, meeting and building strong relationships with community influencers;
• Recognizing and supporting “brand advocates” and “viral distributors” among users;
• Maintaining a friendly and constructive atmosphere in the community, prompt responding to any conflicts;
• Analyzing user behavior and taking measures to correct trends;
• Keeping updated with social media tools, community building trends and best practices for all supported platforms & potential new ones;
• Writing, proofreading, formatting & editing materials for sites (text and art content)
• Collecting and processing the information on bugs, errors, and feedback, reporting to stakeholders;
• Coordinating Community projects and Monitoring KPIs;
• Writing weekly reports and reviews on scheduled contests and events;

Requirements:

• 1 to 3 years of experience in a similar position within the gaming industry;
• Native English speaker, outstanding grammar;
• Gaming computer able to run MY.GAMES titles with good quality, stream & capture video content with good quality. High-end webcam & microphone;
• Fast & reliable Internet access;
• Experienced in MMO gaming and has an expert understanding of the industry;
• Team player with a collaborative personality and a high level of self-organization;
• Demonstrable expertise on social media platforms and tools;
• Knowledge of brand awareness, social media marketing principles and features;
• Experience in moderation of external resources;
• Experience in building and growing internal and external communities;
• Ability to work under pressure, with short deadlines, be fully available & reactive.

Desirable:

• Experience working in multilingual and multicultural environments;
• Experience with online-based task tracking systems (Atlassian, Smartsheet);
• Detailed knowledge of and passion for MY.GAMES´s most recent titles;
• Strong familiarity with the gaming industry and online gaming communities;
• Proficiency with video-editing software.