TrendSpider LLC is seeking a Customer Success Representative to work with TrendSpider users in order to help them learn how to use our proprietary software by chatting with them online, over the phone, and via email.
TrendSpider is a high-end software application sold to professional/retail traders and investors to help them improve their market analysis. It comprises several subsystems: a market scanner, charting and analysis platform, an automation layer, a backtesting engine, and an alerting system. These tools work together to reduce the amount of grunt work that human traders have to do, and thus saving them time, making them more efficient, and improving their trading performance.
Because of the specialized market segment, all applicants should have a functional understanding of the high-level concepts of trading, such as how to read a Candlestick chart, and a personal interest and curiosity to learn more.