Handled is seeking to augment its current operations team with a Customer Service Support Specialist. This is a remote role for career-minded individuals that requires a home office environment. We’re customer-focused, move fast, and we iterate often. We help consumers and businesses meet their labor needs. If you’re tired of working with sub-par teams, give us a ring—we think you’ll dig what we have to say.
The perfect candidate will have high expectations of customer support, a customer-first mindset, and an absolute devotion to helping others. You’ll be in a position of responsibility, with an opportunity to support great people, so experience motivating, coordinating, mentoring, and training is a must. The successful candidate will have experience working with remote and dispersed teams. Reporting to the Concierge Team Manager, this role is expected to own all day-to-day customer support of their region in a team environment.