Customer Success Associate

  • Customer Service
  • Full time
  • 8 months ago

Job Information

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    Salary 15.000 - 34.999 USD / year
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    No. of Openings 1 opening
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    Location Restrictions UK only

Job Description

WHO WE ARE

OneDome is a fast-growing start-up in property technology. We’ve simplified home moving from the ground up, taking away the inconveniences to help you complete your move effortlessly.

Millions of people participate in property transactions every year in the UK. In most cases, it’s a stressful and unpleasant process held up by outdated, admin-heavy and labour-intensive processes. Founded in 2016, OneDome’s mission is change this experience forever using data, powerful digital technology, and an innovative business model.

With offices in London and Kiev, OneDome is a fast-growing, well-funded, cutting-edge property technology start-up whose goal is to challenge market norms and reshape the property industry to better reflect the consumer demands of the 21st Century.

Our property technology helps consumers with their entire property journey, while we also work with estate agents, conveyancers and mortgage brokers to help them adapt to their customers’ changing needs and remain competitive.

THE ROLE

We are looking for a motivated individual to join our B2C sales team remotely. On a day-to-day basis, you will be expected to reach out to our customers with outbound calls. You will guide them through their property transactions with OneDome and sell them our products. Your main responsibility will be to communicate effectively with our consumers and get them to engage with OneDome. Additionally, you will need to be ready to answer any queries that consumers might have on our products. You will work along 1 or 2 other remote workers, led by a sales manager that will set your targets and KPIs and assist you along the way.

WHAT WE ARE LOOKING FOR

  • Experienced salesperson who can no longer work an office job due to home life demands
  • UK based
  • Excellent communication skills, both written and spoken
  • Experience engaging with consumers with cold calling and building relationships with existing customers
  • Self-motivated with an ability to work independently and remotely
  • Goal-driven individual able to work under-pressure and adapt to the changing needs of business

TARGETS

  • 120+ calls a day
  • Based around conversion rates

COMPENSATION

  • £18k-20k per year + commission
  • Weekly 1-2-1s with manager
  • Holiday allowance

INTERVIEW PROCESS

  • Initial phone screen followed by a longer phone interview.
Job languages
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