Job Description

THE COMPANY
Reality Based Group was founded with the invention of GameFilm® for business, the original video mystery shopping program. Through these programs, clients can improve their businesses by using the perspective of the customer to their advantage. At Reality Based Group, we are passionate about the customer experience and are committed to a best-in-class experience for all clients by consistently exceeding expectations. We are working with some of the most respected brands on the planet as well as some of the most recognizable. We are on a mission to be the ‘go to’ service for customer experience research. Learn more about RBG here: https://www.realitybasedgroup.com/

THE POSITION
Reality Based Group is looking for the right people to join our Quality Assurance Video Reviewing and Editing team in a fast-paced, positive work environment as a Video Reviewer. This is an entry-level, part-time position (25-29 hours a week), starting at $12/hour and is an opportunity for growth within our organization. The position is remote and the expected working time will be shifts scheduled between the hours of 8 AM through 6 PM with the expectation of working weekends. The role requires stable broadband or better internet connection as well as a computer that can run low and high definition videos at normal or high speeds through a streaming website.

RESPONSIBILITIES

• Review video mystery shops and make assessments based on criteria provided
• Effectively communicate with team and management through chat, email or verbally
• Routinely enter data into Google sheets
• Meet or exceed team metrics
• Other tasks as required

WE ARE LOOKING FOR SOMEONE WITH THESE FOLLOWING CHARACTERISTICS

• Savvy with your PC or Mac laptop and ability to work in the Windows operating system environment
• Knowledge of Google products including GChat, Google calendar & Google sheets
• Take the initiative and communicate consistently and proactively
• Exceptional verbal and written communication skills
• Execute instructions as given
• Personal project and time management skills
• Self-motivated and thrive working remotely
• Excellent attention to detail
• Results-driven and want to be a key contributor in a vibrant, growing company
• Ability to sit for long periods of time
• Technologically proficient- advanced typing and software navigation skills
• A passion for self-improvement and growth
• High school diploma or equivalent

Pay: $12.00/hour