Technical Writer

  • Writing
  • Full time
  • 5 months ago

Job Information

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    No. of Openings 1 opening
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    Job Experience 2 years
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    Location Restrictions Work from anywhere

Job Description

Iron Bow is looking for a Technical Writer to support our VA team.

Responsibilities

  • Develops, establishes, and maintains policies, processes, and procedures
  • Collaborate with individuals from various internal functional areas within Veterans Health
  • Administration to generate and review operational documents within agreed upon timelines
  • Works with VHA to manage the flow of information among project workgroups during development and testing. Understands complex information and communicate the information to people with diverse professional backgrounds
  • Organize and write supporting documents for products requested by VHA. Standardize content across platforms and media as identified by VHA
  • Interview subject matter experts/program specialist to obtain details in order to accurately capture content material
  • Work closely with the VHA Teams to develop and write content on the telehealth programs and applications
  • Communicate with the agency’s group and subject matter experts in order to understand various aspects before writing about certain subjects
  • Analyze existing and potential content and make changes in the existing documents to update these as per the latest information
  • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
  • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
  • Write easy-to-understand user interface text, online help, and developer guide
  • Originate and revise Supplements, Manuals, training guides, quick guides, training presentations, and Standard Operating Procedures SOPs. Recommends and conducts document formatting and reduce the complexity of existing internal SOPs
  • Adhere to the deadlines and ensure good quality content
  • Provides expertise and guidance in interpreting governmental regulations, agency guidelines, and internal higher-level policies to assure compliance
  • Ability to use interactive technologies of the Web to blend text, graphics, multidimensional images, sound, and video
  • Gathers usability feedback from program leads, analyst and subject matter experts to be used in the development of documents
  • Uses photographs, drawings, diagrams, animation, and charts that increase users’ understanding

Requirements:

  • BS 2+ years technical writing experience
  • Experience creating technical documents
  • Proficient knowledge with Microsoft Office Suite (Word, Excel, PowerPoint), Vision and Adobe Acrobat
  • Experience coordinating training programs and scheduling training courses
  • Experience with industry-standard computer design packages such as Photoshop, Macromedia Director, Macromedia Flash, and Flash 3D Animator, Director, Dreamweaver, Final Cut, InDesign preferred

Iron Bow Technologies is a leading IT solution provider dedicated to successfully transforming technology investments into business capabilities for government, commercial and healthcare clients. Our depth of technical expertise, global reach and strategic partnerships with industry leaders as well as disruptive technology partners uniquely position Iron Bow to target the right solution to ensure your successful business outcome. We partner with our clients from planning and implementation through ongoing maintenance and management to deliver solutions that are strong, flexible and on target.

Iron Bow Technologies is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

Job languages
Bitnami